FAQ

Frequently Asked Questions

What do you design?

I create custom digital marketing posters for businesses, entrepreneurs, online sellers and service providers.

Do I need to have a logo?

No. You can provide a logo if you have one. If you do not, I can design your poster around your business name and preferred style.

Can I request my own colours and style?

Yes. Please provide your preferred colours, examples and any brand guidelines when placing your order.

How do I place an order?

Choose a package, complete the order form and provide the information needed for your design. I will confirm the details and payment arrangements before starting.

Can I request changes?

One round of minor revisions is included per design. Larger changes or a new concept may require an additional fee.

Can I cancel my order?

Yes. You can cancel before design work begins for a full refund. If work has already started, or you have received a preview, refund requests are considered fairly and individually. See the cancellations and refunds policy.

Will I receive a printed poster?

No. The packages cover digital files only. Printing is not included.

Can I use the poster on social media?

The design can be prepared for the agreed digital platform or size. Please tell me where you intend to use it when ordering.

How long does a design take?

The turnaround time depends on the brief, the information provided and the current workload. I will confirm the expected delivery time when accepting the order.

When are you available?

Monday to Friday, 09:00–17:00 (South African time). I reply within 24 hours on business days. Orders received on weekends or public holidays are processed on the first business day thereafter.

What are your prices?

Basic Poster R50, Premium Poster R85, 3-Poster Package R165 and 5-Poster Package R250. International customers pay the US dollar prices shown on the Packages page.

Do you work with international customers?

Yes. The business is intended to serve customers in South Africa and internationally, subject to agreed payment and delivery arrangements.